Daniel Garofoli, Managd, DG Homes, Germa...
My girlfriend signed a tenancy contract for a flat managed by Managd, and the experience has been a disaster from the beginning.
Before moving in, their team confirmed several times in writing that the AC ducts had been professionally cleaned. After moving in, we discovered heavy dust and mold contamination inside the AC. She became seriously unwell, and we had to arrange inspections, cleaning and remediation ourselves just to make the flat livable. We are now left with significant costs that have not been reimbursed.
We also discovered major moisture readings inside several walls. This was reported, but there has been no proper response or action.
There is also an ongoing cockroach issue in the building, with multiple complaints, yet from what we have seen, the problem remains unresolved.
The communication has been shocking. Before payment everything appeared professional. Afterwards, getting meaningful responses or action became extremely difficult.
The apartment was not even available on the agreed move in date, delaying the move and creating additional costs.
Dates in the tenancy documents were later changed without us signing an amended version. When questioned, we were told it was done to make things “quick and easy.” We found this extremely concerning.
Maintenance issues reported before moving in were also not properly addressed. During the first week, a bathroom fixture failed and the apartment flooded. Again, no meaningful acknowledgement or compensation.
The contract also contains a renewal fee and several terms that we are now seeking clarification on through the appropriate Dubai authorities.
We will be escalating the matter to RDC and seeking to terminate the tenancy.
Daniel presents a very professional image online, but our experience with the actual property management has been completely different.
German media has also started reporting critically on him.
Very disappointing experience. Never again.